Privacy Policy

Anker Pakistan uses customer information to process orders, provide support, arrange delivery, respond to WhatsApp messages, and improve the shopping experience.

We may collect your name, phone number, email, address, order details, payment method, delivery city, support messages, product questions, return requests, and any images or documents you choose to share for support. We do not sell customer information.

Information is used to confirm product availability, prepare shipping, communicate delivery updates, answer compatibility questions, verify bank-transfer screenshots, improve website content, protect against fraud, and keep basic order records for support and accounting.

Website activity may be processed through hosting, analytics, security, payment, delivery, and customer support tools that help operate the store. These services should only receive information needed for their role, such as processing an order, securing the website, or delivering a message.

Customers should avoid sending unnecessary identity documents, card details, account passwords, or private codes through forms, email, or WhatsApp. If sensitive information is sent by mistake, contact support so it can be handled carefully.

You can request help correcting order contact details, ask about information connected with an order, or request deletion where deletion is practical and not restricted by legal, accounting, delivery, dispute, or fraud-prevention needs.

For privacy questions, contact support@ankershop.pk or WhatsApp +923351070111.